RBI Alert: Digital lending app has cheated you, complain here
Shaktikanta Das
If you too are stuck with a loan from a digital app and have been a victim of fraud, then this news is for you. Reserve Bank of India (RBI) Governor Shaktikanta Das has told where you should complain if you are a victim of fraud. should contact.
RBI told compulsion
Giving reasons for not taking action against unregistered apps, Reserve Bank Governor Shaktikanta Das said the central bank would only take action against entities registered with it. In the remarks made in the wake of alleged suicides due to harassment by agents or executives of lending apps, Das said most of the digital lending apps are not registered with RBI. They operate on their own. Whenever RBI receives a complaint from a customer, it directs the customers of such unregistered app to approach the local police, who will investigate the matter and take necessary action.
List on RBI website
The governor said the RBI website has a list of apps that are registered with it on the website. He said that in many states the police have taken action against the wrongdoers as per the provisions of the law.
Fake apps forced suicide
Significantly, there have been a series of alleged suicides in recent times. This has been attributed to harassment of customers by loan collection agents acting on behalf of digital lending apps. While borrowing the borrower consents to the sharing of his personal information such as telephone contact book, which leads him to a situation where the borrower is defamed in front of a person known to him, which leads them to this risky move. Takes it away.
RBI advice
Das said in the press briefing, “My humble request to all the people using such app is to first check whether the app is registered with RBI or not. If the app is registered, I assure you central The bank will take immediate action in case of any wrongdoing.”
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