IRCTC Toilet Story: When you travel by railway Toilet To go there is a fee of Rs 5-10. Sometimes this facility is available for free. imagine if you Toilet If Rs 224 is charged for use, what will come to your mind at that time? The same happened with two passengers at Agra railway station. Both are residents of Britain. They have to pay Rs 112-112 for using the executive lounge washroom at Agra Cantt station. Actually, both the tourists were coming to the British Embassy in Delhi.
What was the matter?
When both the tourists reached Agra, they asked their guide IC Srivastava for information about the washroom, after which they were taken to the Executive Lounge washroom at Cantt station. Where he had to pay Rs 100 + 12% GST per person. The total cost of both the passengers together was Rs 224. Both have also complained to the Railways regarding this.
What is the rule?
Giving information in this matter, IRCTC’s local representative Brajesh Kumar said that according to the rules, Rs 200 plus 12% GST is payable for spending two hours. They must have spent some time there so they have been charged. 50% discount was also given to the passengers, after which they had to pay Rs 100 per person plus CST.
What did the railway say?
An IRCTC official said that paying Rs 112 for urinating seems a bit high, but the charges were for using the services of the lounge. According to the statement of the lounge manager, a minimum fee of Rs 112 is mandatory after 50% off, providing passengers a coffee, Wi-Fi and access to executive lounge room for two hours.
Such an incident has come to the fore before
This is not the first time that IRCTC has been in the news for a passenger’s complaint. Earlier, a man named Balgovind Verma was left in a rage after he paid Rs 70 for an order of tea, which originally cost Rs 20.
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